Privacy Policy

Last updated: September 4, 2026

Body Basics Wellness Center respects your privacy. This Privacy Policy explains what information we collect through our hormone and symptoms screening pages, forms, scheduling pages, website, and related communications, how we use it, and the choices available to you.

By using these pages or submitting information, you acknowledge this Privacy Policy. If you do not agree with it, please do not use the pages or submit information through them.

Information We Collect

We may collect information that you choose to provide, such as:

• Your name, email address, and phone number.

• Your preferred Body Basics Wellness Center location.

• Your request for a free 30-minute hormone and symptoms screening and related scheduling details.

• Information you include in a message or optional symptom field.

• Your communication preferences and any information you provide when you contact us.

We may also automatically receive limited technical information when you visit the pages, such as your IP address, browser and device type, operating system, referring page, pages viewed, and approximate visit or interaction times. We use this information to operate, secure, and improve the pages.

How We Use Information

We may use information to:

• Respond to your request for information or a screening.

• Coordinate, confirm, or manage screening scheduling and location preferences.

• Contact you by email, phone, or text about your request, scheduling, or services you have asked about.

• Send marketing communications when permitted and when you have provided any consent required by law.

• Improve our pages, services, scheduling experience, and communications.

• Protect our pages, business, visitors, and community from fraud, misuse, or security threats.

• Meet legal, regulatory, accounting, or other legitimate business requirements.

Health Information

Some forms may invite you to share information about symptoms or health interests so we can better understand your request. Please provide only the information needed to request or prepare for a screening. Do not submit complete medical records, emergency details, Social Security numbers, insurance credentials, or other highly sensitive information through a website form.

Information sent through the internet may not be completely secure. A screening request is not emergency care, medical advice, a diagnosis, or a guarantee of treatment or results. If you have a medical emergency, call 911 or contact an appropriate emergency service.

Email, Phone, and Text Communications

If you provide contact information, we may use it to respond to your request and communicate about scheduling or services you asked about. Where required, we will request consent before sending marketing messages by email or text.

You may stop marketing emails by using the unsubscribe instructions in the message. You may stop marketing texts by following the instructions in the message or contacting us. Opting out of marketing does not necessarily stop service or scheduling communications needed to respond to a request.

Message and data rates may apply to text messages depending on your mobile plan. Consent to receive marketing messages is not a condition of receiving services.

Cookies and Analytics

Our pages may use cookies, pixels, and similar technologies to remember preferences, understand how visitors use the pages, measure performance, support security, and improve the user experience. Analytics information may include pages visited, browser or device details, referring pages, and general interaction information.

You can adjust cookie or tracking settings through your browser. Blocking certain technologies may affect page functionality. Third-party analytics or scheduling tools may place their own cookies or process information under their own privacy policies.

How We Share Information

We may share information with service providers that help us operate the pages and respond to requests, such as providers supporting website hosting, form processing, scheduling, communications, analytics, security, and information technology. These providers may access information only as needed to provide services to us and are expected to protect it.

We may also disclose information when reasonably necessary to comply with law or legal process, protect the rights or safety of Body Basics Wellness Center or another person, investigate misuse or security issues, or support a legitimate business transaction. We do not use this policy to authorize disclosures beyond what is permitted by applicable law.

Third-Party Websites and Services

Our pages may contain links to or integrations with third-party websites and services. We do not control the privacy or security practices of third parties. Review the privacy policy of any third party before providing information or using its services.

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to requests, maintaining business records, resolving disputes, protecting security, and meeting legal obligations. Retention periods may vary by the type and purpose of the information. When information is no longer needed, we will delete it or make it non-identifying where reasonably practical.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission, or electronic storage system can be guaranteed to be completely secure.

Your Choices and Privacy Rights

Depending on where you live and subject to applicable law, you may have rights to request access to, correction of, deletion of, or restrictions on the use of certain personal information. You may also withdraw consent for optional marketing communications. To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

Children’s Privacy

These pages are intended for adults. We do not knowingly collect personal information from anyone under 18 through these pages. If you believe a person under 18 has provided information, please contact us so we can review and delete it when appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our pages, services, information practices, or legal obligations. The updated policy will be posted on the applicable page with a revised “Last updated” date. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or how Body Basics Wellness Center handles information, contact us:

Body Basics Wellness Center

Email: [email protected]

Reisterstown: 42 Main Street, Suite A, Reisterstown, MD 21136

Phone: (410) 702-7354

Eldersburg: 1311 Londontown Blvd, Suite 140, Eldersburg, MD 21784

Phone: (443) 318-2555